The built-in EMIS Web instant messaging client is adequate but we have found it to be not particularly user-friendly.
We have looked at many of the low cost instant messaging clients available and feel that Softros LAN Messenger offers a superior experience and works well within a practice environment. It allows users to be categorised into GPs, nurses, receptionists etc. and is a separate program so does not require EMIS Web to be running in order for it to work.
The messenger pane is shown on the right and provides easy access to all of the active staff members for quick messaging. It also copes well with branch practices, displaying both the branch at which somebody is, and their extension number.
It does cost a small amount to purchase the software (unfortunately we could not find a suitable free product).
Please visit messenger.softros.com for further information.
Please note we have no financial or any other connection with this company.