"The Doctors who run QMasters have a passion to optimise and exploit EMIS Web to fulfill the QOF demands for correct coding, ultimately resulting in improved income. There is a cost to use their QToolset but the increased income and access to their toolkit/templates/protocols far outweighs the outlay. Also they regularly amend and update the templates/concepts/protocols as required to align with QOF requirements / changes. We are extremely satisfied with their service"
Mr Phil Gough - Practice Manager. Victoria House Surgery, Oxfordshire
"With a focus on quality and patient safety, QMasters provides an essential package of services to equip primary care to run efficiently, have access to up-to-date care templates and maximise contract achievements through intelligent searches and live monitoring of clinical data as it is recorded. I would recommend this service to other practices."
Dr Wil Klinkenberg - GP Partner. Wellspring Surgery, Bristol
"QMasters is a must have for all EMIS Web practices. It is easy to set up, use, and has increased our income significantly. The clinicians like the templates and find these helpful - ensuring we code clinical data consistently and correctly throughout the practice"
Mr Andrew Wilkinson - Practice Manager. Much Hadham Health Centre, Hertfordshire
"Thank you very much for installing the QToolset so promptly, all staff doing well with it and finding it an easy to use system so far. You really have hit on a valuable tool for GP's."
Ms Sheila Hankins - Practice Manager. Nene Valley Surgery, Northamptonshire
"I and my practice staff have been very pleased with the QToolset. I think the templates are better, the QOF Monitor reports are useful, and support is very good. Our QOF and Enhanced Services income has certainly risen since the Toolset was installed, and our clinical coding is also better. The Toolset has paid for itself and more"
Dr Venkat Reddy - GP. Mocketts Wood Surgery, Kent
"Thank you for your Data Validation Report which we are really impressed with and shows an impressive grasp of the QOF rules and coding. We found it extremely useful and it has also highlighted areas where we can develop hints and tips for GPs and our coding staff. We were pleased you honoured your guarantee promptly without fuss in respect of the few patients who genuinely could not be added to the register".
Dr Arun Aggarwal - GP. Rainbow Surgery, Cambridgeshire. Speaker on Data Quality issues at EMIS conferences
"Just a quick note to say thanks for your help with our QOF outcomes this year. We achieved 99.77% and as far as I can work it out, have also increased our prevalence in the targeted areas, so my Partners are very happy!"
Ms Christina Firmin - Practice Manager. Giffard Drive Surgery, Hampshire
"Thank you for the QOF Monitor report and the QToolset. I have activated all the templates and the protocols. All the GP partners & staff are very impressed with it. Our coding has improved a lot as a result of the protocols. The templates highlight the areas for QOF and the points associated with it, which is really good. It has helped us focus on increasing our QOF achievement."
Dr Junaid Tonse, GP, Priory View Medical Centre, Leeds
"Just a note to say that our QOF income has been the best it has ever been this year. Our accountant commented at our recent accounts meeting that the Data Validation Report and QToolset has made a very significant difference to practice income. Thank you also for the clinical safety alerts in the QToolset - these have been extremely helpful."
Dr Dipa Patel - GP. Millbarn Medical Centre, Buckinghamshire
"... we are working through the data validation and I am told that it looks like you were right on Dementia at the very least, and this alone will cover the cost and generate income before we even look at the other areas".
Mrs Rachel Taft - Practice Manager. Clifton Road Surgery, Derbyshire
"Your QToolset has been a great help in moving everyone to the same page of QOF and getting the QOF work done - I really appreciate it".
Dr Lisa Gibbons - GP. St. Thomas Health Centre, Exeter
"Thanks for the Detailed Data Validation Report. Some startling results! Very useful."
Dr Charlie Stuart-Buttle - GP. Tonbridge Medical Group, Kent
"We approached QMasters as we needed a GP database search that would identify suitable patients for our research study in patients from Primary Care. Their response to our request was very prompt. They were able to design the search file which automated most of the study inclusion/exclusion criteria and served to significantly reduced the manual searching of a patient’s notes at the surgery. This, we believe, is important to engage busy GP practices in research.
Further, they were able to trial out the search file in a GP practice database and provide the necessary feedback to optimise the search file for identification of suitable patient.
We found that they were very approachable and willing to modify and optimise the search promptly. Also their own experience as GPs was invaluable in fine-tuning the search. The cost for this activity we felt was reasonable especially as they provide technical support for operating the search file for the first year. We would recommend their services if you have a similar task and are thinking of doing research that requires patient identification in Primary Care."
Professor Irene Tracey, Head of Nuffield Division of Anaesthetics, Nuffield Department of Clinical Neurosciences, Oxford
"We have increased our income by over £2,800 using just 3 areas from your QOF Data Validation Report. Thanks for producing this. My Partners are also very impressed with the Unplanned Admissions DES tool which has saved us hours of work. The fact that you are both GPs and using the tools yourself in practice was a major factor we considered when deciding to subscribe to the Toolset"
Dr Mark Hazell - GP. Lydney Health Centre, Gloucestershire
"Many thanks for the QOF Monitor report. It gives an excellent indication of where we need to target our time and effort. Very useful!"
Dr Glen Micklethwaite - GP. Milestone Surgery, Farnborough
"Just a quick note to say thanks for introducing us to your QToolset. Already we are seeing the benefits! (especially entering flu data- the doctors and nurses love it)."
Dr Duncan Becker - GP. Woodstock Surgery, Oxfordshire
"I've been working through the data in your Data Validation Report this afternoon and in Osteoporosis I have identified at least 30 patients so far so well worth it for that alone."
Dr Helena Ebbs - GP. Pickering Medical Practice, North Yorkshire
"Thanks for your help yesterday with the text message reminders. They were very effective. Hopefully we will have a very full flu drop in clinic tomorrow"
Mr Tom Ganner - Practice Manager. Rother House Medical Centre, Warwickshire
"Just wanted to thank you for all your help yesterday... We got 21 more points which was unlikely without your input. Many thanks for that."
Dr Ayesha Razvi - GP. Walton Village Medical Centre, Liverpool
“This year is the first time I have given flu and pneumonia vaccinations during consultations. The protocols within the QToolset have made the process so quick that it's easier to give a vaccine rather than book them to see the nurse. Our practice's QOF achievement was nearly 100% this year, something which usually requires a huge amount of work. Their QToolset has been particularly helpful in achieving this with pop-up reminders that appear when adding a clinical code which may affect QOF achievement. I recommend their services to any practice using EMIS Web"
Dr. Paul Coffey - GP. Eynsham Medical Group, Oxfordshire
"Thank you for this week's QOF Monitor Report... This monitoring has been really helpful"
Mrs Melanie Abbott - Practice Manager. Wing Surgery, Buckinghamshire
“QMasters' customisations have made effective use of our clinical system so much easier and saved us money by correctly coding our notes. I would not hesitate to recommend their services”
Dr. Marion Anscombe - GP. Dr Anscombe and Partners, Oxfordshire
"The Unplanned Admissions DES Tools have proven to be very effective and saved me hours of time I would have had to spend writing our own version. Many thanks."
Dr Andrew Polkinghorn, GP. The Verwood Surgery, Dorset
"... I just thought it was worth saying that we are finding your service invaluable. Our lead clinician for COPD has commented that your COPD template is the best they have come across."
Ms Anne Ronan, Practice Manager, Pound House Surgery, Woburn Green, Buckinghamshire
"... thanks for the QToolset which I find incredibly useful. Your Data Validation Report has found large numbers of new patients that have not been coded - this will definitely raise my prevalence to above the local average."
Dr Balraj Sidhu, GP. Crescent Medical Centre, Northamptonshire
"Thank you for this month's QOF Monitor Report. It is very powerful and enables us to be pro-active in tackling this shortfall."
Mrs Deborah Harvery, Practice Manager. St Peteres Medical Centre, Harrow
"Thank you for this month's QOF Monitor report - it is very much appreciated by our GPs."
Mrs Diana Donald, Practice Manager. Long Furlong Medical Centre, Oxfordshire
"Many thanks for this report it really is appreciated and as you can see it has helped us to focus in on things over the last two months in readiness for a good year end position."
Mac Pugh, Interim Practice Manager, Emmer Green Surgery, Reading
"Thank you for sending our Detailed Data Validation Report. It's interesting and very helpful how in depth it is"
Julia Mercer, Practice Manager, Cheriton Bishop Surgery, Exeter