PRIVACY POLICY
We take your privacy very seriously.
QMasters’ privacy policy has been created to explain to our customers how we use their personal information in line with GDPR laws.
What Information Do We Collect About You and How Is It Processed?
When filling in any of the forms on either our main website or support desk, or if you meet us at an event, you may be asked to enter personal information, for example your name, email address or practice details.
This could be for the following reasons:
We will use this information to get in touch with you regarding the subject of your query or feedback and with your permission, we will add you to our mailing list. This ensures that you and your practice are kept up to date with any updates we have as well as some hints and tricks we believe will be useful to know when using QMasters. By subscribing to these emails you consent to email activity tracking such as open rates, click rates and location.
We also store any feedback we receive from you on our client database. This is to ensure that we continue to improve QMasters whilst taking your comments on board. Examples of this feedback may include comments, complaints, compliments, significant events, surveys and any other form of feedback.
We may also use this information to keep our database up-to-date, for example, updating the status of relationship with us, invoicing details and your practices training dates. If you would like a copy of all the information we keep regarding your practice, please email us at [email protected].
Please note that we do not store or process any patient identifiable data.
Protecting Your Information
We have strict protocols to ensure that your personal data is kept secure and only relevant members of staff have access to this. We also may check your identity when you get in touch with us.
If you decide to discontinue using QMasters, we will keep your information for up to six years after you leave us. If you wish us to remove your data, please get in touch.
Our use of cookies and other information-gathering technologies
How we protect your information
QMasters’ privacy policy has been created to explain to our customers how we use their personal information in line with GDPR laws.
What Information Do We Collect About You and How Is It Processed?
When filling in any of the forms on either our main website or support desk, or if you meet us at an event, you may be asked to enter personal information, for example your name, email address or practice details.
This could be for the following reasons:
- Signing up to trialling Ardens
- Support Desk Query
- Training or Demonstration Request
- Arranging a Quote
- Other Enquiries
We will use this information to get in touch with you regarding the subject of your query or feedback and with your permission, we will add you to our mailing list. This ensures that you and your practice are kept up to date with any updates we have as well as some hints and tricks we believe will be useful to know when using QMasters. By subscribing to these emails you consent to email activity tracking such as open rates, click rates and location.
We also store any feedback we receive from you on our client database. This is to ensure that we continue to improve QMasters whilst taking your comments on board. Examples of this feedback may include comments, complaints, compliments, significant events, surveys and any other form of feedback.
We may also use this information to keep our database up-to-date, for example, updating the status of relationship with us, invoicing details and your practices training dates. If you would like a copy of all the information we keep regarding your practice, please email us at [email protected].
Please note that we do not store or process any patient identifiable data.
Protecting Your Information
We have strict protocols to ensure that your personal data is kept secure and only relevant members of staff have access to this. We also may check your identity when you get in touch with us.
If you decide to discontinue using QMasters, we will keep your information for up to six years after you leave us. If you wish us to remove your data, please get in touch.
Our use of cookies and other information-gathering technologies
- Cookies are files placed on your computer to collect standard internet log information and visitor behaviour information. Most websites, including the Site, use Cookies to remember information in order to make your visits to websites faster, easier and to allow us to analyse your visit.
- We use Cookies for the following reasons: to enable shopping cart processes and user account login.
- We will use Cookies to process data and will store such information for until the session expires.
- In order to access and use the Site fully, you will have been asked to agree to use of Cookies and agree explicitly to the use of Cookies.
How we protect your information
- We are registered with the Data Protection Register. Our registration number is ZA064451.
- We use an EMIS Web login which does NOT allow us to access patient records. We are only able to run searches, configure your system, and view the names of patients displayed in search results.
- We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the internet and instant web based communications, are not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet. Access to your information and updating and correcting your information.
- We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to us changes, for example if you change your email address, name or payment details, or if you wish to cancel your subscription, please let us know the correct details by sending an email to [email protected]. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate._
